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Guarantee
- We guarantee quality materials and workmanship.
Return
Policy:
Within
15 days of receipt, we will exchange, replace or credit to your
account any of our products which fail to meet your expectations.
Refunds are issued less a 15% restocking fee. Items must be returned
in original condition, along with a copy of the invoice. You are
responsible for any shipping costs.
Cancellation
Policy:
Since your
order is placed "Live" In real time. Should you desire
to cancel your order or payment please contact us within one hour
of your transaction so we can void or return your funds if necessary!
Phone: (757)
757-531-2628 (BOAT)
Your
Privacy:
We are committed to
protecting your privacy. We use the information we collect about
you to process orders and to provide a more personalized shopping
experience. Please read on for more detail about our privacy policy.
What information
do we collect? How do we use it?
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When
you order, we need to know your name, e-mail address, mailing
address, credit card number and expiration date. This allows
us to process and fulfill your orders and to notify you of
your order status.
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When
you enter a contest or other promotional feature, we may ask
for your name, address and e-mail address so we can administer
the contest and notify winners.
-
We
personalize your shopping experience by using your purchases
to shape our recommendations about merchandise that might
be of interest to you. We also monitor customer traffic
patterns and site usage to help us develop the design and
layout. o
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We
may also use the information we collect to occasionally
notify you about important functionality changes and special
offers we think you'll find valuable.
How do we protect customer information?
When you place orders we offer the use of a secure server. The
secure server software (SSL) encrypts all information. Furthermore,
all of the customer data collected is protected against unauthorized
access because it is housed at one of the largest internet gateway
processors in the world, Authorize.net.
None of your personal
or credit card information is stored on our website server.
.What
about "cookies"?
"Cookies" are small pieces of information that are stored
by your browser on your computer's hard drive. Our cookies do
not contain any personally identifying information, but they do
enable us to provide features such as 1-Click shopping and to
store items in your shopping cart between visits. Most Web browsers
automatically accept cookies. You will need to have them enabled
to Shop with us.
Do we disclose
the information we collect to outside parties?
We do not sell, trade or rent your personal information to others.
In Summary
We are committed to
protecting your privacy. We use the information we collect on
the site to make shopping at our site posssible and to enhance
your overall shopping experience. We do not sell, trade or rent
your personal information to others.
Safe Shopping Guarantee
You are protected while you shop with us, you never have to worry
about credit card safety. Period.
We
guarantee that every transaction you make at our site will be
100% safe. This means you pay nothing if unauthorized charges
are made to your card as a result of shopping with us.
Why
is it so safe?
- Safety in Numbers:
When you shop, you'll be one of our valued customers who
have safely shopped with us without credit card fraud.
- Safe Technology:
The secure server we use incorporates (SSL), the industry standard
and is among the best software available today for secure e-commerce
transactions. It encrypts all of your personal information
including credit card number, name, and address, so that it
cannot be read as the information travels over the Internet.
Still don't want to
use your credit card on the Internet?
No problem. Just fill out our order form online. Print
it and mail all pages to our office.
Guarantee Details:
- Under the Fair Credit
Billing Act, your bank can not hold you liable for more than
$50.00 of fraudulent charges. If your bank does hold you liable
for any of this $50.00, We will cover the entire liability for
you, up to the full $50.00. We will only cover this liability
if the unauthorized use of your credit card resulted through
no fault of your own from purchases made at our web site while
using the secure server.
- In the event of
unauthorized use of your credit card, you must notify your credit
card provider in accordance with its reporting rules and procedures.
What
about customer disputes
We very seldom have
any customer disputes. Should you have any questions or problems
with any product you order and or receive from us, please contact
us directly and will "Make it Right".. We value our
customers and your satisfaction is our goal.
How will I receive
orders ?
You will be notified
instantly by E-Mail once you place your order and it is approved
by our credit card gateway.
Orders are shipped
as soon as stock is pulled and via the method you select during
the check out process.
Feel free to contact
us anytime at:
ychtfixer@aol.com
Action Master Marine Service
Located at Little Creek Inlet
Across from Cobbs Marina
4517 Dunning Road
Norfolk, VA 23518
(757) 757-531-2628(BOAT)
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